Privacy Policy

Updated: 25th May 2018

This privacy policy is intended to inform you how we gather, define, and use personal information collected via our website such as your name, employment grade, telephone number or email address. All your personal information will be used in accordance with EU General Data Protection Regulation (GDPR) 2018.

By using our site you accept the terms of our Privacy Policy.

Personal Data

When do we collect information?

In general, visiting our website does not gather any personal data about the user. Information is only collected once the user has submitted a form or booked an appointment.

To help us monitor visitor traffic patterns and site usage for improving design and user experience, we automatically gather generic and anonymised data using analytic software (see 'Use of Cookies' section).

If at any point you wish to stop the processing of your data, please contact us and we will cease the processing of your data promptly and without delay, within one month of your contact. This data is primarily collected as part of a ‘contract’ with you, i.e. for us to provide a service to you.

What information is collected?

Information that you provide by filling in forms on our website. This includes information provided at the time of submitting your contact details, completing application forms, booking appointments or requesting further information about our services.

Examples of personal information we might ask for:

  • Name

  • Mailing address (Home and/or Work)

  • Contact details (telephone, mobile and email address)

  • Current employment grade

  • Employment history

We endeavour to hold accurate and up-to-date information. Some information can be amended by you and some can be amended by #EM3. If you are aware of an inaccuracy please contact us and we will attempt to correct or delete it promptly.

How do we use your information?

The personal information we collect about you may be used to:

  • Contact you in response to any general or specific enquiries made by you

  • Process any application or form submitted by you

  • Send you information about areas in which you have expressed an interest or have been nominated for excellence by another member of staff

Non-personably identifiable and anonymised data collected through our site may be used in combination with other types of research information to produce academic posters or conference presentations about the effectiveness of our educational processes.

Do we share your information?

We will never collect personal information about you without your knowledge, or disclose personal data without your consent.

However, if we are involved in the investigation of a complaint, for example, we may need to share personal information with regulatory organisations and with other relevant bodies, for example deaneries, and others for the purposes of training, assessment, e-Portfolio and research.

We do not sell, trade or rent personal details to 3rd parties.

How do I access my personal information?

We try to be as open as we can in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a subject access request (SAR). If we do hold information about you we will:

  • Give you a description of it

  • Tell you why we are holding it

  • Tell you who it could be disclosed to

  • Let you have a copy of the information in an intelligible format

To understand more about your individual rights under GDPR, visit the ICO website. If you have any other questions in regards to our Privacy Policy, please contact us.

Use of Cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer, mobile phone or whatever device you are using to access the internet. This information is held in 'cookies'.

Essential uses

Some cookies on this site are essential, and the site won't work as expected without them. These cookies are typically set when you submit a form or book an appointment.

This primarily includes services and tools provided by Squarespace (our website host), Google for Education (data storage & processing hosted on Google Cloud), and Acuity Scheduling (for booking appointments).

Please read our following section on 'Security Measures' for how we have made efforts to protect the transfer and storage of information submitted through our site.

Non-essential uses

We also use some non-essential cookies provided by Google Analytics to track which pages are the most popular and useful to visitors, but we make every effort to ensure that this information is anonymised and non-personably identifiable (such as IP address/geo-location).

On some of our pages, 3rd parties may also set their own anonymous cookies, for the purposes of tracking the use of their web application, or tailoring an application for you. Because of how cookies work, we cannot access those cookies, nor can 3rd parties access the data in cookies used by us.

This Privacy Policy does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on those other websites you visit.

For more information about how to remove cookies from your device, or how to block individual cookies from being received, please see the instructions and guidance at Information Commissioner's Office (ICO).

Security Measures

We use the latest Enterprise-grade technologies and industry standards to help protect your identity and store information securely when using our site.

The transmission of information via forms on this website is done using a secure mechanism that encrypts the data being transferred. Once we have received your information we use strict procedures and security features to prevent unauthorised access.

Information in transit

Secure Sockets Layer (SSL) technology secures the connection between your web browser and the website you’re visiting. This is typically identified when a web address begins with https:// instead of http://, preceded by a lock icon 🔒.

SSL provides three important security benefits:

  • Privacy: encrypts the connection between the browser and web server and securely transmits information to prevent unauthorised parties from eavesdropping

  • Data integrity: prevents unauthorised parties from altering data during transmission (e.g. when submitting a form)

  • Authentication: protects against impersonation by requiring web server proof of identity

In addition we use HSTS (HTTP Strict Transport Security) for an extra layer of security to ensure the connection is encrypted and prevents potential attackers from accessing or impersonating our website.

We ensure to only use online services that can also meet these same standards.

If you have any other questions in regards to our Privacy Policy, please do not hesitate to contact us.